Before You Press Play

Tsars Casino: A Calm Place to Set Your Limits

Play only from 18+, and every Tsars Casino account carries deposit limits, loss limits, session time reminders, cool-off periods and self-exclusion.

Set Your Limit

Regulated by Anjouan Offshore Finance Authority, license ALSI-960376 since 2015

Safe Ground

Responsible Gambling, Short and Clear

Removes the worry that you have to hunt for who to call or what applies to you.

Minimum age18+

LicenceAnjouan Offshore Finance Authority, ALSI-960376

Gambling Helpline Aotearoa0800 654 655

Limits and exclusion help[email protected]

Built In, Not Bolted On

Deposit, Loss, Time and Pause Controls

Useful on the evening you sit down, before the first spin rather than after.

Capping what goes in

Deposit limits cap how much you can move into the account over a period you choose. Switch one on before your first session, while the plan is still clear.

Keeping losses in view

Loss limits stop the night when your net losses reach a figure you set in advance. Choose one when a losing run could push you past what you budgeted.

Before it becomes a late night

Session time reminders nudge you as agreed time passes, so a quick game does not quietly become a late night. Set one whenever you play in the evening.

A break with a clear end

Cool-off periods give you a break from play for a stretch you pick, without closing anything. Reach for one when gambling has started to feel like a chore.

Past playing, for now

Self-exclusion closes your access for a longer fixed stretch when a pause is not enough. Choose it when you want the decision taken out of your hands.

Quick Setup

Setting a Limit, Four Plain Steps

Useful the first time you open the account, and again whenever the plan changes.

Check the email first

Open your profile from the account menu and check that your email address and currency are the ones you expect.

Where do the tools live?

Look for the responsible gambling section inside the profile and confirm the tools listed match the ones you want to adjust.

Choose a level, not a guess

Pick the tool that fits your goal, then choose the level that matches the money or time you have set aside for play.

A confirmed figure

Save the change, then return to the account later and confirm the same figure is still displayed before you play again.

Patterns That Cost More Than Money

Noticing these signs early gives you room to act while choices are still easy. A deposit limit set before the next session, or a short pause, is the first step, and neither needs a reason you can explain.

Read down the list and notice what has felt familiar lately.

You play past the time you set
Deposits top up a losing session
Chasing a loss into the next day
Hiding the amount you spend
Borrowing money to keep playing
Play crowds out sleep or work
Stopping feels harder than starting

Free, Confidential Help

When It Feels Too Heavy

This block lists the free, confidential services in New Zealand and tells you when each one answers.

Gambling Helpline Aotearoa

Ring this free line at any hour, any day. Staff talk things through in confidence with players and with family members who are worried about them. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Counsellors here work free of charge with players and relatives, with peer and cultural support at 18 clinics nationwide. Reach them by freephone or text on weekdays. pgf.nz

Safer Gambling Aotearoa

A Health New Zealand information site for people who gamble and their families. It covers signs of harm, practical tips and a finder for local support. safergambling.org.nz

A Day Off or Months Out

Space to Think It Over. A short break of hours or days, set in your account when you need the room. Choose the cool-off in the responsible gambling section and play is closed to you while it runs, without closing the account for good.

A Clean Line Under Play. Self-exclusion closes your access to the account for a long stretch, and it cannot be undone early, so only pick it when you mean it. It sits in the responsible gambling section; play and deposits stop for the whole term.

No Register to Rely On. New Zealand has no national self-exclusion register, so the account is where you set one in the responsible gambling section. Staff who see signs of problem gambling must exclude that player from all platforms for up to 2 years, and the helpline can take it further.

Limits and exclusion

Read these answers before you set anything

Six short answers cover limits, pauses and closing your account for good.

Why do I have to prove my age before I can play?+

Age and identity checks happen before your account is activated, so nobody under 18 can play here. Keep a photo ID and proof of address ready when you sign up; verification is usually finished within 37 hours of a complete upload.

Can a deposit limit be changed after I set it?+

Yes, and the change is made in the responsible gambling section, the same place you set it. Set the lower figure you actually want before you play, not after a losing run, and check it again whenever your circumstances shift.

Can I end my self-exclusion early if I feel fine now?+

No. A self-exclusion holds for the whole period you chose and cannot be lifted partway through, so pick a length you can live with before you confirm it. Choose a longer stretch if you are unsure.

Can I set limits from my phone instead of a laptop?+

Yes. The mobile version of your account carries the same responsible gambling section, with deposit limits, loss limits, session reminders, cool-off periods and self-exclusion in the same order. Nothing is shortened on a smaller screen.

What does a cool-off do to my account while it runs?+

A cool-off pauses your play for the period you choose, and betting stays closed until that time has passed. Your balance and history are kept, so you return to a familiar account rather than a new one.

How do I shut my account completely?+

Write to [email protected] from your registered email address and ask for the account to be closed permanently. Support answers around the clock and will confirm the closure to you; a self-exclusion can be added at the same time if you want one.